Emergency

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FAQs

Frequently asked questions

Blocked drains and blocked pipes may start as minor issues but can quickly escalate into major problems. A clogged drain can cause slow water drainage, corrosion, flooding, and, in extreme cases, sewage backup and costly repairs.

If you see any of the signs listed below you want to act quickly and take the necessary steps to fix the problem to avoid causing damage.

Something may be clogging the pipes if :

  • water is draining slowly in your sinks, bath, shower or toilet
  • you flush the toilet and water backs up into your sinks or bath
  • you hear excessive gurgling in your pipes
  • you notice bad odors
  • puddles of water on the floor near sink, bathtub, shower, toilet, or laundry area.

Ideally, if you’re having any of the issues listed above, you should call a drain cleaning company as soon as possible. These professionals can find the clog and clean your drains for you. If you ignore the clog, sewage may spill out into your home, leading to expensive cleanup and repairs.

If you’re trying to solve the issue on your own with clog remover, pay attention to how much you use. If you are using that product on a regular basis, your drains need professional help.

In most cases, homeowners only need to get their drains cleaned on an as-needed basis. In particular, if you suspect a clog, you should get your drains cleaned.

However, in some cases, you may want to get your drains cleaned preemptively. If your home has a history of clogs or if your home is older, consider talking with a professional about cleaning your drains.

Preventing blockages starts with recognising the causes of clogged drains. The main culprits are Grease, fat food waste hair and soap Foreign objects like plastic, wipes, feminine hygiene products, toilet paper buildup Plants – roots, trees and leaves Mineral build-up, algae, mold, mildew, lime, and minerals
If you’re trying to solve the issue on your own with clog remover, pay attention to how much you use. If you are using that product on a regular basis, your drains need professional help.

There are a number of remedies you can use to try and fix the problem before resorting to professional help.

Plunger and chemical free cleaning:
use a kitchen plunger and try putting hot water and dish soap down the pipes again. You can also try putting a foaming mixture of equal parts baking soda and vinegar down the pipes.

Liquid drain cleaners:
We recommend using an enzymatic drain cleaner over a chemical drain cleaner. These are safer for the environment, your family and your pipes.

If you do decide to use a chemical drain cleaner, do so with caution and make sure that you check the manufacturer’s instructions as they can contain toxic fumes that can cause skin and eye irritation.

Most products can only be used in sinks or tubs and not in toilets. And they can damage your drains or pipes in some cases.

The drain auger or drain snake:
This handy tool resembles a wire coil connected to a hand-crank. You insert the coil down into the clogged drain, then rotate the wires with the crank. This will drill into a clog and break it apart.
Augers can often take care of what plungers cannot, and are particularly good for clearing hair and soap build up in drains.

If your problem still persists give the 24 Group a call and we’ll come and blast the blockage out with our Jetting machine

If you’re trying to solve the issue on your own with clog remover, pay attention to how much you use. If you are using that product on a regular basis, your drains need professional help.

We belive the method of high-pressure water jetting. High-pressure water jets move the clogs, but they also take care of buildup around the edges of your pipes. That includes grease, hair, and other items that may lead to a blockage eventually..

Our team has 25+ years of skilled experience

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